Privacy Policy

1. Who We Are

PrimeFlow LLC is a limited liability company registered in the State of New Mexico, United States, with its principal place of business at Mountain Road Northeast, STE R, Albuquerque, New Mexico 87110. We provide paid media management, conversion copywriting, and landing page development services to e-commerce brands in the natural supplement and nutraceutical industry.

2. Information We Collect

We collect only the information necessary to provide our services and communicate with prospective and current clients:

• Contact information: name, company name, email address, and any information voluntarily submitted through our contact form.
• Service inquiry details: information about your brand, advertising budget, and marketing goals shared during onboarding or discovery conversations.
• Usage data: IP address, browser type, pages visited, and time spent on our website, collected automatically via standard web analytics tools for site improvement purposes.

We do not collect payment information directly. Any billing is handled through secure third-party payment processors subject to their own privacy policies.

3. How We Use Your Information

Information collected is used solely for the following purposes:

• Responding to service inquiries and contact form submissions;
• Providing, managing, and improving the digital marketing services contracted;
• Communicating updates, reports, and campaign-related information to active clients;
• Complying with applicable legal and regulatory obligations;
• Improving website functionality and user experience through aggregated analytics.

We do not use your information for unsolicited marketing, sell it to third parties, or share it for any purpose not described in this policy.

4. Cookies

Our website may use session cookies to support basic site functionality. These cookies do not store personally identifiable information and expire when you close your browser.

We may also use analytics cookies (such as Google Analytics) in aggregated, anonymized form to understand how visitors interact with our site. You may disable cookies in your browser settings without affecting access to our content.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• With trusted service providers (e.g., hosting, analytics, project management tools) under confidentiality agreements, solely to support our operations;
• When required by law, court order, or lawful request by a government authority;
• To protect the rights, property, or safety of PrimeFlow LLC, our clients, or others.

6. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, alteration, or disclosure, including:

• Access controls limited to authorized personnel only;
• Secure storage environments for client data and communications;
• Use of encrypted channels for data transmission where applicable.

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of information transmitted to our site.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain client records as required for business and tax purposes, or as required by applicable law. Upon request, we will delete or anonymize personal data that is no longer needed, subject to legal retention requirements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal data, where applicable;
• Opt out of any marketing communications at any time;
• Lodge a complaint with the relevant data protection authority in your jurisdiction.

To exercise any of these rights, please contact us at the email address below. We will respond within a reasonable timeframe.

9. Third-Party Links

Our website may contain links to third-party platforms (such as advertising networks or analytics tools). We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.

10. Children's Privacy

Our services are intended for business clients and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated by a prominent notice on our website. Continued use of our site or services after such changes constitutes acceptance of the updated policy.